FAQ
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Electronic signatures in France are governed by the European EIDAS regulation. By using an electronic signature with ugosign, you get the same level of protection as a paper signature without all the drawbacks.
The electronic signature enables you to sign documents online with the same legal value as a handwritten signature. It uses cryptographic technologies to guarantee the authenticity, integrity and origin of the signed document.
Yes, electronic signatures are legally recognized in many countries, including France under the eIDAS regulation. It is secured by the use of advanced cryptographic protocols.
Our platform's interface is simple and intuitive, making it easy to create electronic signatures. For more help, visit our Help Center
Our platform enables you to electronically sign any type of document, thanks to our intelligent document editor offering a wide range of possibilities.
There are no specific technical requirements to use our platform. We offer a simple and intuitive electronic signature experience for all users.
All electronic signatures on our platform are secured and authenticated via a digital certificate unique to Ugosign, guaranteeing their authenticity.
An electronic signature refers to any signature in electronic format. A digital signature, on the other hand, is a specific type of electronic signature that uses cryptography to secure documents and validate the identity of the signatory.
The validity of a document signed via Ugosign can be verified thanks to the digital certificate attached to each signature, ensuring the document's integrity and authenticity.
Our platform uses state-of-the-art security protocols, including data encryption, secure key management and regular audits, to ensure maximum protection of our users' data.
As with a handwritten signature, cancelling or modifying an electronic signature after it has been affixed requires the agreement of the parties concerned. For specific modifications, please contact us directly.
We offer a free plan with basic functionality. More advanced options are available in our paid plans to meet different business needs.
You can contact our customer support by e-mail, social networks, or WhatsApp. Visit our contact page for all contact options
Our privacy policy and document retention practices are detailed in our TOS available at https://ugosign.com/legal/cgu.
You can delete your account and data directly from your dashboard or by contacting our customer support team for assistance.
Yes, our platform supports multi-party signatures, enabling different users to sign the same document in a defined order if required.
Find out why Ugosign is the ideal solution for your B2B electronic signature needs: